Terms and conditions

Welcome to Fresh Farme – Namsree Enterprises LLP. By accessing or using our website or services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or using our services.

General Terms

1. 1. Company Information:
      
      
      • Fresh Farme is operated by Namsree Enterprises LLP, a registered entity in compliance with all applicable laws.
      • For support or queries, contact us at info@freshfarme.com or call/WhatsApp 9061155565.
   2. Eligibility:
      
      
      • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to engage with us.
   3. Product Information:
      
      
      • We strive to provide accurate product descriptions, images, and information. However, slight variations may occur.
      • All products are subject to availability, and prices are subject to change without notice.

• Use of Website and Services:
  
  

1. • You agree not to misuse our website or services, including but not limited to engaging in fraudulent activities or violating intellectual property rights.

Orders and Payments

1. Placing Orders:
   
   
   • Orders can be placed via our website or through designated platforms.
   • Order confirmation is subject to payment and product availability.
2. Payment Methods:
   
   
   • We accept various payment methods, including online payments and COD (Cash on Delivery), as applicable.
3. Order Fulfillment:
   
   
   • We reserve the right to cancel orders due to unforeseen circumstances, such as stock unavailability or payment issues.

Shipping and Delivery

1. Shipping Policy:
   
   
   • Orders are shipped through our partner, Shiprocket. Refer to our Shipping Policy for detailed terms.
2. Delivery Timeline:
   
   
   • Standard delivery is 3-7 business days. Delays may occur due to external factors beyond our control.
3. Delivery Responsibilities:
   
   
   • Ensure the accuracy of your delivery address and availability to receive the order.

Returns and Refunds

1. 1. Non-Returnable Items:
      • Perishable and opened products cannot be returned. Defective or damaged items will be replaced.

• Hassle-Free Returns:

1. 1. • Items can be returned within 7 days under specified conditions.

• Refund Process:

1. • Refunds are processed within 7-10 business days for eligible requests.

Refer to our Refunds and Cancellation Policy for complete details.

Limitation of Liability

1. Fresh Farme – Namsree Enterprises LLP is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
2. Our liability is limited to the value of the products purchased.

Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the policy.

Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Chennai, India.

Amendments

We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

For any queries, please reach out to us:

• Email: info@freshfarme.com
• Emergency Contact: Call/WhatsApp at 9061155565

By using our services, you agree to these Terms and Conditions. Thank you for choosing Fresh Farme – Namsree Enterprises LLP!