At Fresh Farme – Namsree Enterprises LLP, we are committed to ensuring that your orders are delivered promptly and in excellent condition. This shipping policy outlines the terms and conditions regarding the delivery of products purchased from our platform.
Shipping Partner
We have partnered with Shiprocket to handle all our deliveries efficiently and securely.
Delivery Locations
We currently deliver to locations across India. Availability of delivery services is subject to the coverage area of our shipping partner.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout based on the delivery location and order value.
- Free shipping may be offered for orders exceeding a specified value, as per the ongoing promotional terms.
Order Processing Time
- Orders are typically processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Shipping will be delivered within 1 to 2 days.
- Standard delivery duration ranges from 3 to 7 business days, depending on the delivery location.
- Delivery timelines may vary due to unforeseen circumstances, such as weather conditions or logistical challenges.
Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email or SMS. You can track your order in real-time through this link.
Delivery Issues
- Delayed Delivery : If your order is delayed, please reach out to us for assistance.
- Damaged or Incorrect Items : If the items delivered are damaged or incorrect, notify us within 24 hours of receiving the order. Provide clear photos of the package and items to assist with quick resolution.
- Non-Delivery : If you do not receive your order within the estimated timeframe, please contact us immediately.
Support and Assistance
- Email: For any inquiries, email us at info@freshfarme.com
- Emergency Contact: Call or WhatsApp us at 9061155565 for urgent assistance.
Customer Responsibilities
- Ensure that the delivery address and contact details are accurate at the time of placing the order.
- Be available to receive the order during the estimated delivery window.
Thank you for choosing Fresh Farme – Namsree Enterprises LLP. We strive to make your shopping experience seamless and satisfying!